Samsung Galaxy Note 3 Forum

Support Camera won't focus properly


I've recently purchased a Note 3 and it seems the camera won't focus properly. The close up shots are high quality but the far shots its all blurry. Its not even that far lets say around 4-5 feet and the picture is blurry. It seems the auto focus on the camera is broken. I also downloaded another camera app Camera360 but its still the same.

Anyone having the same problem? Is there anyway to fix this?



#1 ShadowoftheDarkg, Oct 13, 2013
Nope no problem at all make sure you have it set right.....
#2 mrpnut, Oct 13, 2013
Thanks for the reply, but how do you set it right?

I've even tried resetting it to factory defaults but its still the same. Good for closeup shots but blurry on the far shots.
#3 ShadowoftheDarkg, Oct 13, 2013
That's the set up you should have
#4 mrpnut, Oct 13, 2013
Aren't phone cameras for taking pictures of drunk people in bars? Sounds like it's doing that just fine.

#5 Simon_Gardner, Oct 13, 2013
Why are you recommending 4:3 and not 16:9? I figured everything was done in 16:9 these days...I've only shot a few photos, though they have had some blur issues when in 16:9 format...
#6 stanw, Oct 13, 2013
Because that's 13 mp 4.3
#7 mrpnut, Oct 13, 2013
Do you mean you recommend that one because it shoots with more megapixels?
#8 stanw, Oct 13, 2013
thanks for the replies. I set it to 4:3 but its still blurry. Is there some sort of camera app to fix the focus or maybe manually do it? Someone told me maybe its set to macro but I only found that setting in Camera360 (which is still blurry btw), can't find it with the normal camera app.
#9 ShadowoftheDarkg, Oct 13, 2013
Yes sir....unless u wanna use the 16:9 8 mp on a 13 mp camera
#10 mrpnut, Oct 13, 2013
I have the same issues. I doesn't focus and the pictures come out very blurry when taking closer shots like portraits. I am very disappointed in this. If I put on smart stabilization it takes 1 sec after each show to "process" which is stupid :/.
#11 jboku, Oct 13, 2013
First step in taking pictures without camera shake. Put the camera on a tripod.
#12 Simon_Gardner, Oct 13, 2013
No sample images, no mention of the subject, no mention of the mode being used, or if he RTFM.

Just set the mode to auto, tap on screen to select the object to focus on, wait for the rectangle to turn green indicating focus is set, then take the pic.
#13 jwither, Oct 13, 2013
It sounds to me like the OP's camera is stuck in "macro focus" mode. Problem is, I don't actually see an option for macro versus regular focus in the Note 3 like I had in the Note 2. Which makes me wonder, is it actually focusing at all or is it stuck at minimum focus?
#14 chimphappyhour, Oct 13, 2013
To the person above, yes I did RTFM before going here but to no avail. I even did a factory reset just to be sure since I'm not really sure if its some setting or something.

Well the square turns green but the image won't get clear. I can take a clear picture of my hand (that's the best it could do get clear pictures very near) but not when its even a foot or more away.

To the person above experiencing the same problem, I feel you bro. My wife was very excited in having the note 3. Really disappointed in this problem
#15 ShadowoftheDarkg, Oct 13, 2013
I have noticed this blur and poor focusing on my Note 3 as well. I take close up pictures of jewelry/portrait of my customers at my shop and it always has a hard time focusing. Usually pictures come up blurry and I have to retake it a few times before comes out acceptable. My HTC ONE responds a bit better in this sense but the colors are off on the HTC ONE :(
#16 androidexpat, Oct 14, 2013
Well, mine seems to focus accurately from about 3" to infinity. I'm frankly amazed at how close it will focus.

My focus is remarkably fast and accurate. If there is a problem, it isn't with every Note 3.
#17 mastacow53, Oct 14, 2013
this is exactly the same issue I have. My settings are even on metering multi point and its appalling. Not sharp at all.
The more I do with this device the less impressed I am - for the cost.
Sky Go doesnt work either. Cant watch F1 while out and about! This is a top sepc device. Why did it work on n2 but not n3???
#18 bonerp, Oct 14, 2013
Me too man. I went back to the store that I bought this from and checked out the camera on one of their hands on display. Picture is very sharp, made me angry a little bit inside since mine was so bad. I returned it hopefully it'll get fixed / replaced soon.

Too bad since its really a nice phone but our camera is defective. I'll update you on the tech's findings asap.
#19 ShadowoftheDarkg, Oct 14, 2013
OK My Pics look great and I mentioned this in another thread and as stupid as it sounds did you guys pull the plastic protective film off of the camera lens?
#20 DroidL, Oct 14, 2013
on day 1
#21 bonerp, Oct 14, 2013
That's not Samsung's fault or their problem. See here - it's being fixed by Sky who's problem it is.
#22 Simon_Gardner, Oct 14, 2013
removed the plastic of the camera right after we bought the casing
#23 ShadowoftheDarkg, Oct 14, 2013
Figured out my problem, you have to have smart stabilization on. I know it seems like a "duh" moment, but I hate using it. This is what caused the phone to say "processing" after you take a picture :/. I can no longer snap consecutive pictures quickly. (Granted this is in lower light settings -- but even in a restaurant during the day it goes off).
#24 jboku, Oct 14, 2013
just got a call from my tech, confirmed that its a factory defect and the new unit will be shipped on monday. if your camera isn't properly focusing like mine was, send it back for replacement.
#25 ShadowoftheDarkg, Oct 18, 2013